Software category

Communication

Video calling, messaging, and team collaboration apps

10 programs reviewed · Updated August 9, 2026

Communication software is judged less on raw features and more on reach — a video calling or messaging app is only as useful as the number of people already on it that you need to talk to, which is why this category has strong network effects and relatively few genuine switches once a team settles on a tool.

Team-focused tools add persistent channels, file sharing, and integrations with other work software on top of basic messaging, aimed at ongoing collaboration rather than one-off conversations. Consumer messaging apps prioritize simplicity and, increasingly, end-to-end encryption by default.

This hub covers video calling, messaging, and team collaboration tools, along with guides for common questions like which apps offer end-to-end encryption by default, how to record a video call, and comparing free tiers across the major platforms.

Directory

Reviewed software

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Discord

Windows

Free voice, video, and text chat app built around persistent servers and channels, popular with gaming and hobby communities.

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Slack

Windows

Workplace messaging app built around channels, threads, and integrations, aimed at teams rather than casual community chat.

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Microsoft Teams

Windows

Microsoft's chat, meetings, and collaboration app, tightly integrated with Microsoft 365 and common in schools and workplaces.

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Zoom

Windows

Video meeting app known for reliable large-group calls, webinars, and screen sharing, with optional end-to-end encryption per meeting.

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Telegram

Windows

Cloud-based messaging app with large groups and channels; regular chats are cloud-stored, while Secret Chats add optional end-to-end encryption.

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Signal

Windows

Nonprofit messaging app that end-to-end encrypts every chat and call by default using the widely-audited Signal Protocol.

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WhatsApp

Windows

Meta-owned messaging app with end-to-end encrypted chats and calls by default, linked to a phone number and widely used internationally.

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Element

Windows

Open-source chat client for the decentralized Matrix protocol, with optional end-to-end encryption and support for self-hosted servers.

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Viber

Windows

Phone number-based messaging and calling app with end-to-end encrypted chats by default, plus public communities and business features.

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TeamSpeak

Windows

Low-latency voice chat client built around self-hosted or rented servers, long popular with gaming clans and communities that want their own server.

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What to look for

  • End-to-end encryption, and whether it's on by default or something you have to enable.
  • Cross-platform availability, since a communication tool is only useful if the people you talk to also use it.
  • Free tier limits on call length, participant count, or message history.
  • Integration with other tools you already use for work, like calendars or file storage.
  • Data retention and export options if you need to keep a record of conversations.

Frequently asked questions

Which messaging apps offer end-to-end encryption by default?

Several major messaging apps enable end-to-end encryption by default for one-to-one and group chats, though the specifics vary by app and by whether it covers backups as well as live messages — check the current documentation for the app in question.

Why do video calls sometimes have a free time limit?

Many video calling services cap free group call length as a way to encourage upgrading to a paid tier, while one-to-one calls are often unlimited even on the free plan.

Can I use a work collaboration tool for free?

Most team collaboration platforms offer a free tier with limits on message history, storage, or integrations, which is usually enough for a very small team but becomes restrictive as the team or history grows.